Privacy Policy

PRIVACY POLICY

I. INTRODUCTION

The commercial company ALTGUST S.R.L., as the author, owner, and administrator of the website www.altgust.ro, respects the privacy and security of processing personal data for each person accessing the website to place online orders.

In accordance with national and international legislation regarding the protection of individuals regarding the processing of personal data, the Company is obligated to administer safely and only for the purposes presented below the personal data provided. Our company undertakes to maintain the confidentiality of the data provided through the website www.altgust.ro, in accordance with the provisions of European Regulation no. 679/2016 (GDPR) regarding the protection of individuals with regard to the processing of personal data and on the free movement of such data.

This document aims to inform users of the website about the ways in which their personal data is collected, used, and processed when using the website, as well as their rights regarding this data.

II. DEFINITIONS

Personal data: Any information relating to an identified or identifiable natural person; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or one or more specific elements specific to their physical, physiological, genetic, mental, economic, cultural, or social identity.

Processing of personal data: Any operation or set of operations performed on personal data or sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment or combination, restriction, erasure, or destruction.

Storage: Keeping personal data collected on any kind of medium.

Third party: A natural or legal person, public authority, agency, or body other than the data subject, the controller, the processor, and the persons who, under the direct authority of the controller or processor, are authorized to process personal data.

Consent: Any freely given, specific, informed, and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

Controller: The natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

III. PURPOSE OF DATA COLLECTION

3.1 The Company collects personal data for:

a) Providing the requested goods and services;

b) Confirming online ordered services and providing additional information about them;

c) Delivering the ordered products and services;

d) Sending information about us, our promotions, and responding to correspondence received from users;

e) Advertising and marketing messages;

f) Delivering personalized content on the website, tailored to user needs;

h) Fulfilling legal obligations and social responsibilities, in accordance with Romanian and international laws.

3.2 The Company undertakes not to disclose any of the collected data to a third party without the consent of the data subject.

IV. TYPES OF DATA COLLECTED, STORED, AND USED

4.1 In order to achieve the purposes mentioned above, the Company may request data that allows the contact and identification of the client/buyer, such as: name, surname, date of birth, mobile/landline phone number, email address, home address, bank account, etc.

4.2 The website user consents to the transfer of the provided data for storage purposes to the server managed by the IT service provider or one of its affiliates and/or subcontractors, provided that the technical, organizational, and personal measures are maintained at the same level.

4.3 Additionally, all correspondence between the user and us, such as notifications, questions, requests, opinions about the quality of the services provided, will be stored.

V. COOKIE POLICY

5.1 When visiting the website www.altgust.ro, it may collect or store information from your browser, especially in the form of cookies. The collected information could be about you, your preferences, or the device used and is aimed at adapting the website to your requirements. Cookies are used to personalize content and ads, provide social sharing features, and analyze traffic.

5.2 First-time visitors to the site have access to a version with cookies deactivated and a banner informing them about cookies and that accessing the site’s functionalities implies acceptance of their use.

VI. SECURITY OF COLLECTED AND PROCESSED DATA

6.1 The Company uses advanced security methods and technologies, together with strict policies applied to employees and work procedures, to prevent unauthorized access and improper use of personal data collected and processed in accordance with applicable legal provisions. We use appropriate systems and procedures to protect and secure the personal data you transmit to us. We also implement security procedures and technical and physical restrictions for accessing and using personal data on our servers. Only authorized personnel have access to personal data during their activities.

VII. USERS’ RIGHTS

7.1 In accordance with national and international legislation, registered persons, as data subjects, have the following rights:

a) The right to be informed about personal data;

b) The right to access;

c) The right to rectification;

d) The right to erasure of data;

e) The right to restriction of processing;

f) The right to data portability;

g) The right to object.

VIII. USERS’ OBLIGATIONS

8.1 As a user of our website, you have the following obligations:

a) To provide true, accurate, and complete data about yourself, as required by the registration form on the site;

b) To maintain and update your data to be true, accurate, and complete when necessary;

c) Not to publish defamatory, threatening, or malicious materials against another user, the Company’s business partners, or third parties;

8.2 In case of non-compliance with these obligations, the Company will delete the respective information and disassociate from the author, reserving the right to take legal action.

If there are any requests regarding your personal data, please send us an email at contact@altgust.ro and we will respond as soon as possible.” Through this Privacy Policy, we aim to identify possible processing of personal data in the course of our business activities, in order to comply with the obligation of transparency and the requirements for informing about the protection of personal data. However, it is possible that not all situations/cases of processing of personal data carried out are provided for, in which case we are at your disposal for any clarifications or personal information through the Data Protection Officer, who can be contacted at the email address: contact@altgust.ro . Additionally, we mention that from the moment of receiving the request, our company will provide a response within 1 month. If there are reasonable suspicions regarding the person who sent the request, we may take steps to clarify and confirm that the request was sent by the data subject. This Policy may be updated by the company to comply with any legislative changes regarding the protection of personal data, as well as whenever it deems necessary. The privacy policy will be published on the website in its most recent form. We advise you to periodically check the Privacy Policy section to be informed about these possible changes.